Training for Staff & Volunteers

Since the beginning of this crisis, many wonderful people have stepped up to support those in our city who are most at risk. However you are helping, we have created resources to help you skill up.

Start by choosing what kind of training best suits your needs.

COVID-19 Induction

For Phone Befriending and Food Shopping Volunteers

Who this is for…

These twelve short videos are for new volunteers to learn more about what they need to consider while supporting a vulnerable and/or isolated person.

Documents and resources

Induction Presentation

Guidelines for Volunteer Shoppers

Telephone Befriending Manual

Telephone Befriending Call Log

Scams Information

Guided phone conversations with vulnerable clients training

Who this is for…

This training is for professionals who want to improve their conversation skills to help them better understand the needs of vulnerable people.

Emergency Campaign

Support extremely isolated people in Brighton & Hove

Emergency funding is critical to scale up our frontline services to meet increasing demand during the coronavirus crisis. Just £10 could pay for a phone befriending volunteer to be trained to support a vulnerable person.

Please bear with us

Our services are in high demand and we may be understaffed at points.

© 2019 Together Collective a Company Limited by Guarantee registered in England and Wales: Company No. 03895574, whose registered office is Brighthelm Centre, North Road, Brighton BN1 1YD. Together Collective is a registered charity: Charity No. 1083390