Volunteering role

Befriending Telephone Volunteer

We are offering telephone befriending to people who are at risk of social isolation as a result of their age, disability, or health condition. A friendly telephone call can make a big difference to someone who spends most of their time alone. 

As a telephone befriender you will be carefully matched with someone who we think would be a good fit. We encourage you to decide between the two of you which day of the week you would like to have the calls, and whether this is a set time or not.

Time required



  • Connects you to others  

  • Fun and fulfilling   

  • Can advance your career, particularly good opportunity for people looking to gain experience for social care, health and charity sectors

Key skills required

  • Strong listening skills
  • Understanding of older people and/ or people with disabilities/ long term health conditions
  • Non judgemental attitude
  • Honesty and trustworthy
  • Commitment and reliability
  • Respect for confidentiality
  • Friendliness and warmth
  • Empathy and resilience

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© 2019–2024 Together Collective a Company Limited by Guarantee registered in England and Wales: Company No. 03895574, whose registered office is Projects The Lanes, Nile House, Nile St, Brighton BN1 1HW. Together Collective is a registered charity: Charity No. 1083390