Volunteering role

Befriending Telephone Volunteer

Roles are only available to Brighton & Hove residents at this time

We are offering telephone befriending to individuals who are at risk of social isolation as a result of their age, disability, or health condition. A friendly telephone call can make a big difference to someone who spends most of their time alone. 

As a telephone befriender you will be carefully matched with an individual who we think you would be a good fit for. You will make a weekly telephone call, or perhaps a couple of shorter calls each week. We encourage you to decide between the two of you which day of the week you would like to have the calls, and whether this is a set time or not.

Time required

1+ hour a week. Flexible. We’d like you to be able to commit to a minimum of six months.


  • Connects you to others  

  • Fun and fulfilling   

  • Can advance your career, particularly good opportunity for people looking to gain experience for social care, health and charity sectors

Key skills required

  • Strong listening skills
  • Understanding of older people and/ or people with disabilities/ long term health conditions
  • Non judgemental attitude
  • Honesty and trustworthy
  • Commitment and reliability
  • Respect for confidentiality
  • Friendliness and warmth
  • Empathy and resilience

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© 2019 Together Collective a Company Limited by Guarantee registered in England and Wales: Company No. 03895574, whose registered office is Projects The Lanes, Nile House, Nile St, Brighton BN1 1HW. Together Collective is a registered charity: Charity No. 1083390